|Applies To||RSA ACE/Agent 6.1.2|
patch 2 for Windows Agent applied on ACE server. Appliance upgrade 2.0.2 applied
|Issue||This problem is reproduced by|
1. installing 6.1.2 patch to Auth Manager/reboot, then
2. installing 6.1.2 patch to ACE/Agent on same machine/reboot
3. start Database Administration host or remote mode. You briefly see an hour glass appear then disappear. No errors on the screen or in system logs.
Remote Admin from anther machine works (if that does not have the agent 6.1.2 patch loaded).
Host mode database administration will not launch, it hangs, will not start, won't start. Seen on Appliance after patch 2 applied.
remote mode database administration will not launch, it hangs, will not start, won't start. Seen on Appliance after patch 2 applied. Seen on Auth Manager Servers that have Agent installed
Can't start Host mode or remote mode
Workaround is to
Navigate to RSA Authentication Manager\prog\progui
rename the file
|Legacy Article ID||a35562|