000012332 - AM 7.1.4- Unable to configure Radius on a Promoted Primary

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012332
Applies ToAuthentication Manager 7.1.x on all supported Platforms
Appliance 3.0.x
Radius
Promotion
IssueWhen trying to configure Radius on a Promoted primary, the radius configuration is pointing to the old "demoted" primary server
CauseThis is seen when Only Authentication Manager was promoted Without the Radius server.
Resolution

To resolve the issue, the Radius OC certificates have to be updated on the new Primary to point to itself and the Primary Server. Follow these steps to resolve the issue

On windows:
----------------

- Open a command prompt and cd to the RSA_HOME\utils directory (RSA_HOME is the default RSA Authentication Manager Directory "C:\Program Files\RSA Security\RSA Authentication Manager")
- run the following commands:

rsautil manage-secrets -a set com.rsa.radius.oc.cert.cn.1 fqdn_of_current_machine  (Hit Enter)

rsautil manage-secrets -a set com.rsa.radius.oc.cert.cn.2 fqdn_of_current_machine  (Hit Enter)


- restart the Operations Console & Radius Operations Console services
- Configure the Radius server from the Operations Console/Deployment Configuration/Configure Server

On Appliance:
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- SSh to the Appliance and logon as "emcsrv"
- Run the following commands:

su rsaadmin      (Hit Enter)

cd /usr/local/RSASecurity/RSAAuthenticationManager/utils   (Hit Enter)

./rsautil manage-secrets -a set com.rsa.radius.oc.cert.cn.1 fqdn_of_current_machine  (Hit Enter)

./rsautil manage-secrets -a set com.rsa.radius.oc.cert.cn.2 fqdn_of_current_machine  (Hit Enter)

cd ../server  (Hit Enter)

./rsaam restart oc  (Hit Enter)

./rsaam restart radiusoc  (Hit Enter)

- Configure the Radius server from the Operations Console/Deployment Configuration/Configure Server

Legacy Article IDa57198

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