000012321 - AM 7.1 installation fails at 91% on Windows when there is an underscore in the hostname

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000012321
Applies ToAuthentication Manager 7.1
Windows
IssueAM 7.1 installation fails at 91% on Windows
WLST
Underscore in hostname

WLSTException: 'Error occured while performing connect : "Cannot connect to WLST."Bad host: "test_box.test.com" Use dumpStack() to view the full stacktrace'


Error in Config_trace.log file
WLSTException: 'Error occured while performing connect : "Cannot connect to WLST."Bad host: "test_box.test.com" Use dumpStack() to view the full stacktrace'
ResolutionUnderscore is not supported in the host name of Authentication Manager 7.1
Notes The following error appears in windows My Computer Properties >
Computer Name Changes
The computer name "xx_xxx.xxx.com contains one or more non-standard character. Standard characters include letters (A-Z, a-z), digits (0-9), and hyphens (-).  Using a non-standard name will prevent other users from finding your computer on the network, unless your network is using the Microsoft DNS Server. Do you want to use this non-standard name?
Legacy Article IDa41060

Attachments

    Outcomes