on Jun 14, 2016Article Content
| Article Number | 000024707 |
| Applies To | RSA ACE/Agent 5.0 for Windows Microsoft Windows XP Professional Microsoft Windows XP Remote Desktop |
| Issue | Windows XP Remote Desktop login fails Local Login is successfully prompted for SecurID authentication User Interface Failure Error: "You cannot initiate a Remote Desktop Connection because the Windows logon software on the remote computer has be replaced by incompatible software sdgina.dll" |
| Cause | RSA ACE/Agent 5.0 is installed for local protection on Windows XP |
| Resolution | To correct this issue, install RSA ACE/Agent 5.5 and enable local protection. NOTE: RSA ACE/Agent 5.0 is not supported on Windows XP. See the RSA ACE/Agent Support Matrix for supported RSA ACE/Agents and Platforms. |
| Legacy Article ID | a17148 |