000020104 - Administrators without delete token privileges unable to select Replace Token from menu

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000020104
Applies ToRSA ACE/Server 5.0.3 (no longer supported as of 8-15-2004)
IssueAdministrators without delete token privileges unable to select Replace Token from menu
When delete token is removed from an administrator's available tasks, Replace Token is grayed out
ResolutionTo correct this issue, Install ACE/Server Patch 5.0.4

Or to obtain the hotfix contact RSA Security Technical Support and reference bug number 33231.

Windows Installation:

1. Go to ace\prog\progui and rename the file menu.r
2. Copy the new menu.r from the hot fix into this location

NOTE: This will need to be done on all Remote Administration machines that need this issue corrected

UNIX Installation:

1. Go to ace/prog/protty and rename the file menu.r
2. Copy the new menu.r from the hot fix into this location
3. Install the fix on Remote Administration using the Windows installation procedure above
Legacy Article IDa14358

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