000020158 - XrcIncorrectCardSet error when starting Certificate Manager

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000020158
Applies ToRSA Certificate Manager
nCipher HSM
IssueXrcIncorrectCardSet error when starting Certificate Manager
The proper Operator Card Set (OCS) and PIN is provided during the RSA Certificate Manager startup, but still receiving the error
CauseOCS is non-persistent, and the last card in the set was removed from the reader during or shortly after RSA Certificate Manager startup
ResolutionIf you configured the card set, OCS, to be non-persistent, you MUST leave the last card from the OCS in the reader, do not remove it during the operations of RSA Certificate Manager
Legacy Article IDa33542

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