000016140 - After minimizing Software Token application and right clicking 'Close' from Taskbar or using hotkey alt+F4  the application fails to terminate. The SecurID.exe remains running in Task Manager

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016140
Applies ToSofware Token fails to close after being minimized.
Software Token 4.1 for Windows
XP
Windows 7
Software token does not close
SecurID.exe remains running after closing application via the taskbar close.
CauseAfter minimizing Software Token application and right clicking 'Close' from Taskbar or using hotkey alt+F4, the application fails to terminate.
The SecurID.exe remains running in Task Manager
ResolutionDownload RSA_Software_Token_Windows_4.1.610.1hotfix here
Legacy Article IDa55086

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