000024998 - Administrative Roles or Password Policy objects duplicated in RSA ClearTrust 5.5.3 Entitlements Manager (Admin GUI)

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000024998
Applies ToRSA ClearTrust 5.5.3 Entitlements Manager (Admin GUI)
IssueAdministrative Roles or Password Policy objects duplicated in RSA ClearTrust 5.5.3 Entitlements Manager (Admin GUI)
When an administrative role or password policy is renamed, that role is displayed twice in RSA ClearTrust Entitlements Manager (Admin GUI). The database stores the correct value, but the problem persists until the EServer is restarted.
Cause This behavior only happens when RSA ClearTrust Entitlements Server is configured to use caching
ResolutionThis issue has been resolved in a hot fix 5.5.3.09 for RSA ClearTrust 5.5.3. Contact RSA Security Customer Support to obtain hot fix 5.5.3.09, or request the latest fix level (which is cumulative, and contains fixes from previous fix levels).
Legacy Article IDa26286

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