on Jun 14, 2016Article Content
| Article Number | 000018695 |
| Applies To | RSA ACE/Server RSA ACE/Server 4.1 (no longer supported as of 2-1-2004) Microsoft Windows NT 4.0 Microsoft Windows 2000 |
| Issue | After a power outage ACE/Server is not authenticating nor will it start properly ACE/Server still will not start properly after an abnormal shutdown due to a sudden power outage |
| Resolution | If the ACE/Server did not start back or is not running completely shut down ACE/Server and Check the Data Directory ( %System Root%\ACE\Data ) for the following files: sdserv.lk sdlog.lk You may notice that the ACE/Server is running sluggishly in this case you should run %System Root%\ACE\PROG\SDCMPRSS.EXE Compress the Server Database and check off DO NOT LOAD DELTA RECORDS If you have a Slave Server you will need to manually reconcile the Databases Information on how to do this can be found here: RSA ACE/Server Primary and Replica databases do not synchronize Restart the ACE/Server on the Master and Slave |
| Legacy Article ID | a2706 |