|Applies To||RSA ACE/Server 5.0.1 (no longer supported as of 8-15-2004)|
Microsoft Windows 2000 Server SP4
|Issue||'Upgrade existing license' option does not show up during the setup of RSA ACE/Server 5.0.1|
Upgrading the user level license using the CD. When setup is run, the option to choose license upgrade is not listed in the options.
|Cause||Wrong version of CD is used to run license upgrade|
|Resolution||If you are using RSA ACE/Server 5.0.01, the same version of RSA ACE/Server CD should be used to run any upgrade. RSA ACE/Server 5.0 (349) cannot be used to run setup on RSA ACE/Server 5.0.01.|
|Legacy Article ID||a20706|