|Applies To||One or more WAX plugins configured|
ClearTrust Web Agent Apache V3.5 Agent
|Issue||[notice] child pid 17597 exit signal Bus Error (10) in the Apache error_log|
The issue can occur when a custom_handlers array in a module added to Apache is not terminated by a NULL. It has been identified that the fault existed in some earlier versions of the ClearTrust Apache module, although in many circumstances the issue will not occur.
Altering the order of the modules can resolve the problem but also can cause the problem to appear on a system which was previously working.
A hot fix is available from RSA Customer Support correcting this issue. Please contact Customer Support and ask for hot fix ID 44044.
Apache 1.3 protected by ClearTrust agent 3.5 sporadically stops working returning "internal server error" Apache 1.3 protected by ClearTrust agent 3.5 sporadically stops working returning "internal server error"
For documentation on the 3.5 agent see the following in SecurCare Online
RSA ClearTrust Agent 3.5 for Apache 1.3 Release Notes
RSA ClearTrust Agent 3.5 for Apache 1.3 Installation and Configuration Guide
|Legacy Article ID||a32708|