000023202 - 'exit signal Bus Error (10)' when using one or more WAX modules

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023202
Applies ToOne or more WAX plugins configured
ClearTrust Web Agent Apache V3.5 Agent
Solaris 2.8
Issue[notice] child pid 17597 exit signal Bus Error (10)  in the Apache error_log
Cause

The issue can occur when a custom_handlers[] array in a module added to Apache is not terminated by a NULL.   It has been identified that the fault existed in some earlier versions of the ClearTrust Apache module, although in many circumstances the issue will not occur.

Altering the order of the modules can resolve the problem but also can cause the problem to appear on a system which was previously working.

Resolution

A hot fix is available from RSA Customer Support correcting this issue. Please contact Customer Support and ask for hot fix ID 44044.

See also:

     Apache 1.3 protected by ClearTrust agent 3.5 sporadically stops working returning "internal server error"     Apache 1.3 protected by ClearTrust agent 3.5 sporadically stops working returning "internal server error"

For documentation on the 3.5 agent see the following in SecurCare Online

RSA ClearTrust Agent 3.5 for Apache 1.3 Release Notes

https://knowledge.rsasecurity.com/agent/cleartrust/35/html/Agent35ReleaseNotes.html

 

RSA ClearTrust Agent 3.5 for Apache 1.3 Installation and Configuration Guide

https://knowledge.rsasecurity.com/agent/cleartrust/35/AgentInstallConfigGuide.pdf

Legacy Article IDa32708

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