000023408 - 'Transport error (RC_TRANSPORT_ERROR): null [Undefined attribute type]' error in log files after Access Manager upgrade

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023408
Applies ToAccess Manager 6.0
IssueTransport error (RC_TRANSPORT_ERROR): null [Undefined attribute type]

"Transport error (RC_TRANSPORT_ERROR): null [Undefined attribute type]" error in log files after Access Manager upgrade

Cause

After upgrading from CT 5.5.x to AM 6.0 several error messages like the following appear in eserver's or aserver's log:

Return code is 5 msg is Transport error (RC_TRANSPORT_ERROR): null [Undefined attribute type]

AM 6.0 needs several new LDAP attributes in order to operate correctly.

ResolutionPlease review AM 6.0 installation/upgrade guide and perform all needed LDAP schema changes.
WorkaroundUpgraded from CT 5.5.3 to AM 6.0 (CT 6.0)
Legacy Article IDa33883

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