|Applies To||Authentication Manager 7.1 on all supported platforms|
Citrix Web Interface
Emergency Access Tokencodes
|Issue||Emergency Access Tokencodes failing through the Citrix Web Interface|
|Cause||The Citrix Web Interface doesn't support the Special Characters in the Emergency Access Tokencodes.|
Issue the Emergency Access Tokencodes without any special characters. To do so, the default SecurID Token Policy needs to be changed.
- Logon to the Primary Security Console
|Legacy Article ID||a55074|