000011524 - Multiple NIC_VIEW In GUI

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011524
Applies ToEnvision 3.7.0 Build 0169
IssueMultiple NIC_VIEW In GUI

Under the Alerts tab, under both Real-time detail and Alert History, I am seeing two "NIC_View" entries (a total of four). If I click on either one, they both appear to work correctly.

How do I remove the duplicate entry?



EBF v3.7.0-101287-101506.zip should resolve this issue.

You can download this EBF from our FTP site:


Login credentials:

     User Name: user
     Password: In1stPlace!

The name of the file is:


There are instructions included in the zip file.

Legacy Article IDa41148