|Applies To||Apple Iphone 2.x|
Apple Iphone 3.x
RSA SecurID Software Token 1.0 for iPhone Devices
Microsoft Outlook 2007
Authentication Manager 6.1
Authentication Manager 7.1
|Issue||Unable to install Apple software token to Apple Iphone using link created in Microsoft Outlook 2007|
Invalid URL. Token install failed. Contact your administrator. OK
Opening up a HTML link from the iPhone's email application produces the following error:
- Invalid URL. Token install failed. Contact your administrator. OK
The RSA SecurID Software Token for iPhone 1.0 application then exits.
|Cause||Microsoft Outlook 2007 was used to create a HTTP link for the SDTID file.|
RSA SecurID Software Token for iPhone 1.0 is not able to understand HTTP links created in Microsoft Outlook 2007. This was a bug in this version and has now been resolved in a newer update in RSA SecurID Software Token 1.1 for iPhone Devices.
This is freely available for download by clicking on the following link:
|Legacy Article ID||a47304|