000023311 - 'Error: Node verification failed' even though there's no 'securid' file

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023311
Applies ToRSA Authentication Agent 5.3.4 for PAM
RSA Authentication Manager 6.1.x
UNIX (AIX, HP-UX, Solaris, Linux)
Issue"node verification failed" in activity monitor
"unexpected authentication error" when running sdtestauth
no "securid" file under ACEDATA and the agent host record has "node secret created" check box clear
CauseThe default service name/port "securid"/5500 was changed to "bctel_securid_1"/1024

The node secret file takes its name from the authentication service name, therefore the node secret file will be "bctel_securid_1"

Remove that file and run sdtestauth again.

Legacy Article IDa33330