000025288 - 'failed while retrieving instance limit Make sure you have entered your correct credentials'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025288
Applies ToAuthentication Manager 7.1 Appliance 3.0
Generate replica package
IssueGetting error "failed while retrieving instance limit Make sure you have entered your correct credentials"" when trying to generate a replica package for the appliance 3.0
error ""failed while retrieving instance limit Make sure you have entered your correct credentials"
CauseWhen running rsautil gen-replica-pkg to generate replica package for the appliance 3.0 the script may fail after entering all of the appropiate information.
ResolutionMake sure to use the newly created superadmin account generated during quick setup.
Legacy Article IDa43950

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