|Applies To||RSA ACE/Server|
Microsoft Windows NT 4.0
Microsoft Windows 2000
UNIX (AIX, HP-UX, Solaris)
|Issue||Error: "can't get entry from server context"|
Error: "ACE/Server start aborted"
The ACE/Server does not start, and gives the error message: "can't get entry from server context" in the NT Event Viewer log.
|Cause||This is due to a problem with name resolution.|
|Resolution||Make sure the ACE/Server name and IP-address are present in the HOSTS file.|
If you are using a DNS server, make sure that the correct ACE/Server hostname and IP address are listed and that reverse lookup (lookup by IP address) is consistant with lookup by name.
|Legacy Article ID||6.0.1164394.2724994|