000015857 - 'error while deleting registry entry for weblogic ERROR: Registry editing has been disabled by your administrator. java.io.IOException: ERROR: Registry editing has been disabled by your administrator.' in rsa_am_install.log

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000015857
Applies ToAuthentication Manager 7.1
2003 Server SP1
Issue"error while deleting registry entry for weblogic ERROR: Registry editing has been disabled by your administrator.
java.io.IOException: ERROR: Registry editing has been disabled by your administrator." in rsa_am_install.log

Installation of RSA Authentication Manager goes upto 91% and hangs there for a long time.
Installation fails with a message "Unable to complete Authentication Manager configuration successfully. Look at the log file C:\DOCUME~1\<login name>LOCALS~1\Temp\3\rsa_am_yyyymmddhhmmss/rsa_am_install.log for details.

The portion of rsa_am_install.log file:

12 Jan 20:50:46.619 INFO - Thread-102 - installfwrk.install - Info: Starting oracle installation 
12 Jan 20:50:46.619 INFO - Thread-102 - installfwrk.install - Info: Oracle Universal Installer, Version 10.2.0.1.0 Production
12 Jan 20:50:46.619 INFO - Thread-102 - installfwrk.install - Info: Copyright (C) 1999, 2005, Oracle. All rights reserved.
12 Jan 20:50:46.619 INFO - Thread-102 - installfwrk.install - Info: 
12 Jan 20:50:46.619 INFO - Thread-102 - installfwrk.install - Info: You can find a log of this install session at:
12 Jan 20:50:46.619 INFO - Thread-102 - installfwrk.install - Info:  E:\PROGRA~1\RSASEC~1\RSAAUT~1\db\oraInventory\logs\installActions_RSA.log
12 Jan 20:50:46.619 INFO - Thread-102 - installfwrk.install - Oracle installation successful!
12 Jan 20:50:46.619 INFO - Thread-102 - installfwrk.install - will execute command to install database patch
12 Jan 20:55:53.557 INFO - Thread-102 - installfwrk.install - Successfully installed database patch!
12 Jan 20:55:54.151 INFO - Thread-102 - installfwrk.install - will execute command to install appserver
12 Jan 20:58:07.022 INFO - Thread-102 - installfwrk.install - Application server installation successful
12 Jan 20:58:07.647 WARN - Thread-102 - installfwrk.install - error while deleting registry entry for weblogic ERROR: Registry editing has been disabled by your administrator.
java.io.IOException: ERROR: Registry editing has been disabled by your administrator.

CauseThe install login acccount does not have the ability to edit the registry. The account has been given restricted administrative privileges using a group policy. This is a requirement for completion of the installation.
ResolutionLog in with an administrative account which can edit the registry.
Legacy Article IDa44400

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