000023929 - ACE/Server start operation aborts

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023929
Applies ToUNIX (AIX, HP-UX, Solaris)
RSA ACE/Server
IssueStart the ACE/Server
ACE/Server Start fails
Error: "ACE/Server start operation aborted"
No users can authenticate
CausePermissions on ACE/Server files set incorrectly.
ResolutionPerform the following steps to correct this problem:
1. Log in as root.
2. cd .../ace/prog
3. Run ./sdsetup -config
a. accept all defaults
b. upon completion, you will receive confirmation that file ownership and permissions are updated.
4. Run ./sdconnect start.
5. Run ./aceserver start.
Legacy Article ID1.0.227436.2172364