|Applies To||RSA Access Manager 6.1 Runtime Web Services|
|Issue||Access Manager 6.X: Runtime WebServices fail to return a result if a token is requested.|
Runtime Web Services sends a request containing the following operation and no response is received from the request.
All other runtime Web Services requests work correctly.
|Cause||An error format of the token returned by the underlying runtimeAPI, which prevents a proper response back when a token is requested.|
|Resolution||This problem has been resolves in hotfix 6.1.3.09 for RSA Access Manager 6.1.3. Contact RSA Customer Support to request this hotfix. |
Please note you must be on 18.104.22.168 prior to updating to 22.214.171.124
|Workaround||This occurs when upgrading from AxM 6.0 to 6.1 Runtime Web Services|
|Legacy Article ID||a55158|