|Applies To||RSA Registration Manager 6.6.1|
Auto-vetting enabled on a Jurisdiction.
RSA Certificate Manager
"HTML_Template: [XrcBADSOURCE] unable to open source file" being seen when trying to access autovetting page
After following the instruction on page 95 on the RM Admin guide on how to enable both manual vetting and autovetting on a RM the error message below appears when you append the saved xuda file to the url eg
https://<hostname of RM installation>:443/ra-domain-main.xuda
the error message below appears;
HTML_Template: [XrcBADSOURCE] unable to open source file.
When saving the edited xuda page it was saved with the incorrect file owner. The RM was not been run by this user eg. RM was being run by the user rmuser but the saved file was owned by root.
-rw------- 1 root other 10056 Oct 3 16:57 ra-domain-main.xuda
-rw------- 1 rmadmin rmadmin 10051 Oct 4 13:15 domain-main.xuda-rw
Drop-in update was done with the root user while RSA CM runs as a different user like "nobody" or "apache"
|Resolution||Ensure that the owner of all files are correct. Make sure that the ownwership of the files under Webserver are set accordingly|
|Legacy Article ID||a32052|