|Applies To||RSA ACE/Server|
RSA ACE/Server 4.1 (no longer supported as of 2-1-2004)
Microsoft Windows 2000
RSA ACE/Server RADIUS
|Issue||Apply Patch 1 to ACE/Server 4.1 and run Radius|
ACE 4.1 with Radius on Windows 2000 and ACE/Agent 1.1 for Windows 2000 RRAS works fine.
Installed patch 1 and received the following error when starting ACE/Server: "Error on RADD Service start, check event Log for details. 997"
Error: "Timeout (30000 milliseconds) waiting for the ACE/Server RADIUS demon service to connect" in the Event Viewer
Error: "The ACE/Server RADIUS daemon service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion." in the Event Viewer
|Cause||Patch 1 for ACE/Server 4.1 replaces the aceclnt.dll in ace\prog with a new version that needs the ACE/Agent for Windows NT 4.3. The ACE/Agent for Windows NT 4.3 should not be installed on Windows 2000.|
|Resolution||Replace the aceclnt.dll in ace\prog with the one from the ACE/Agent for Windows 2000, and then RADIUS will start.|
|Workaround||Applied patch 1 for ACE/Server 4.1 for NT|
|Legacy Article ID||6.0.2488395.2839150|