Article Content
Article Number | 000015565 |
Applies To | RSA Product Set: Archer |
Issue |
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Cause | The ScoreCardCalculationContentScopeJobHandler and ScoreCardCalculationFullJobHandler are a result of having CAST (Cross Application Status Tracking) fields in applications. The Cross Application Status Tracking Field tracks the status of records related to a content record. Jobs to recalculate the CAST field may be created for a record when records related to it are updated. |
Resolution | If there are active CAST fields in the environment, filters can be placed in the Job Engine Manager to run these jobs after other more important job types are run. See the help topic "Filtering Jobs" in the Archer Control Panel Help. |
Legacy Article ID | a64659 |