000011602 - Seeing multiple errors in the system activity report during startup

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011602
Applies ToAuthentication Manager 7.1
unpatched
IssueSeeing multiple errors in the system activity report during startup
Errors seen when running a system activity report.  The server appears to be functioning without issue.

ERROR Administrator "SYSTEM" attempted to add patch "am-7.1.0-build20080429191204" to component "AM" on instance "servername" Failure Administrator not authorized to carry out attempted action SYSTEM SYSTEM SYSTEM


ERROR System attempted to initialize the registry Failure Unexcepted exception caught SYSTEM SYSTEM SYSTEM

CauseThese misleading messages are addressed in patch 1.  They can be safely ignored.
ResolutionInstall Authentication Manager 7.1 patch 1.  This patch along with a wealth of support resources  is available through Secure Care Online: https://knowledge.rsasecurity.com
Legacy Article IDa41995

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