000021863 - ACE/Server startup fails with error: 'Message: RSA ACE/Server start operation aborted'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021863
Applies ToRSA ACE/Server 5.2
UNIX (AIX, HP-UX, Solaris)
IssueACE/Server startup fails with error: "Message: RSA ACE/Server start operation aborted"
Install completes without any errors
sdconnect start completes without errors
Nothing in the syslog indicates any ace server issue
Nothing in the sdserv.lg or sdlog.lg indicates any issues
CauseOne or more of the license files are possibly corrupt (license.rec, server.cer,server.key, sdti.cer). This can happen if the license files are transferred in ASC mode.
ResolutionTo correct this issue, reinstall after transferring the license files in binary mode.

Another option is to replace the license files in data with the newly transferred files. If you do this, then you must reload the database, as the encryption will change. For instructions, see How to change hostname and IP Address of Primary RSA Authentication Manager (5.2 and 6.X) .
Legacy Article IDa25454

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