000011648 - Install AM 7.1 Patch 14  15  or 16

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011648
Applies ToORA-02291: integrity constraint (RSA_REP.FK_IMS_ADMROLE_ID_ADMPERM) violated -
Authentication Manager 7.1 SP4 Patch 14
IssueInstall AM 7.1 Patch 14, 15, or 16

patch_install.log


(Jul 15, 2012 5:39:43 AM), Install, com.installshield.rsa.ippi.install.actions.product.ProcessExitCode, err, The post-installation SQL scripts failed to run.  Look at the log file /usr/local/RSASecurity/RSAAuthenticationManager/logs/patch_install.log for details.
(Jul 15, 2012 5:39:43 AM), Install, com.installshield.rsa.ippi.install.actions.product.ProcessExitCode, err, ProductException: (error code = 601; message="err"; additional data = [The patch installation failed with Exit Code: 116])
STACK_TRACE: 14
ProductException: (error code = 601; message="err"; additional data = [The patch installation failed with Exit Code: 116])  at com.installshield.rsa.ippi.install.actions.product.ProcessExitCode.doAction(ProcessExitCode.java:63)
post-scripts.log

ERROR at line 1:
ORA-02291: integrity constraint (RSA_REP.FK_IMS_ADMROLE_ID_ADMPERM) violated -
parent key not found
ORA-06512: at line 12
Error: Could not execute token_admin_domain.sql on local instance: 243
CauseDefault Token Administration role missing from the Authentication Manager.
ResolutionThis issue is resolved in Authentication Manager 7.1 SP4 Patch 17.  Authentication Manager patches can be downloaded from SecurCare Online (https://knowledge.rsasecurity.com).
Legacy Article IDa59280

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