|Applies To||RSA ACE/Server RADIUS|
Shiva LANRover VPN
|Issue||Set up Radius accounting|
No Radius Accounting Information is received
No Files or Directories exist under ace/data/radacct
No detail accounting file created on aceserver in ace/data/radacct
|Resolution||From the Shiva Net Manager, select the Shiva Lan Rover in question.|
In the configuration window, select accounting.
In the accounting window, insure that the correct IP address and udp port number is selected.
Note: This should be 1646 ( not 1645 as is the default)
Insure that the Secret is the same as specified in the ace/server for that client
Note: After setting up or changing information in the Accounting window for the Shiva Lan Rover, the Lan Rover must be rebooted, not just restarted. If you do not reboot, no accounting packets will be sent from the Lan Rover.
|Legacy Article ID||1.0.204843.2234109|