000011588 - Troubleshooting logs for event explorer

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000011588
Applies ToenVision 3.7.x, 4.0.x
IssueYou have problems working with event explorer, you wish to know where are the debug logs for troubleshooting
You have problems working with event explorer, you wish to know where are the debug logs for troubleshooting
Resolution

The location of the log files is

 

c:\documents and settings\<user>\event explorer\event explorer logs

 

Where <user> is the username of your login

Legacy Article IDa48921

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