000011589 - Upgrading Desktop Software token from 3.0.7 to 4.1

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000011589
Applies ToRSA SecurID Token for Microsoft Windows Desktop
Windows 7 Enterprise 32-bit and 64-bit

Windows 7 Professional 32-bit and 64-bit

Windows Vista Business SP1 and SP2 32-bit and 64-bit
Windows Vista Enterprise SP1 and SP2 32-bit and 64-bit
Windows XP Professional SP3
ResolutionUpgrading the Desktop software token with out loosing the token information

Please follow the below steps:
  1. Copy the RSASecurIDStorage file on the desktop from C:\Documents and Settings\Administrator.INCREDIBLES\Local Settings\Application Data\RSA\RSA SecurID Software Token Library
  2. Uninstall the 3.0.7 token application and install the new 4.1 application.
  3. Place the RSASecurIDStorage file which we copied early  to C:\Documents and Settings\Administrator.INCREDIBLES\Local Settings\Application Data\RSA\RSA SecurID Software Token Library.
  4. Now open the software token application
Legacy Article IDa53761

Attachments

    Outcomes