on Jun 14, 2016Article Content
| Article Number | 000011625 |
| Applies To | RSA Authentication Manager 7.1 SP4 SecurID Appliance 3.0.4 |
| Issue | NFS Batch Job completed but shows exception error in Security Console Error in System activity monitor in Security Console: com.rsa.authmgr.internal.admin.backupmgt.BackupException: Hidden file on NFS server clean up failed. Reason = Error deleting NFS backup hidden files, return code was 1, at com.rsa.authmgr.internal.admin.backupmgt.impl.tasks.c.a(c.java:57), at com.rsa.authmgr.internal.admin.backupmgt.impl.c.a(c.java:45), at com.rsa.authmgr.internal.admin.backupmgt.impl.a.a(a.java:54), at com.rsa.authmgr.internal.admin.backupmgt.ScheduleDbBackupJobRunner.startBatchJob(ScheduleDbBackupJobRunner.java:135), at com.rsa.ims.batchjob.impl.BatchJobTXEngine$4.run(BatchJobTXEngine.java:469), at com.rsa.ims.batchjob.impl.BatchJobTXEngine$4.run(BatchJobTXEngine.java:455), at com.rsa.ims.security.spi.SimpleSecurityContextImpl.doAs(SimpleSecurityContextImpl.java:114), at com.rsa.security.SecurityContext.doAs(SecurityContext.java:429), at com.rsa.ims.batchjob.impl.BatchJobTXEngine.runBatchJob(BatchJobTXEngine.java:454), at com.rsa.ims.batchjob.impl.BatchJobTXEngine.execute(BatchJobTXEngine.java:357), at com.rsa.ims.batchjob.impl.JobRunner.run(SimpleBatchJobLauncher.java:99), at org.springframework.scheduling.commonj.DelegatingWork.run(DelegatingWork.java:62), at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:169), at weblogic.work.ExecuteThread.run(ExecuteThread.java:172) Manual backup works fine but scheduled backup gives above errors |
| Resolution | This issue has been reported in defect AM-24889 and resolved in patch 28. Download patch 28 for SecurID Appliance 3.0.4 from http://knowledge.rsasecurity.com |
| Legacy Article ID | a62358 |