000011543 - Join cluster will fail without any error

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011543
Applies ToRSA Key Manager Appliance 2.5
IssueJoin cluster will fail without any error
Join cluster will fail without any error
CauseIdentical cluster order number were specified at install time
ResolutionDuring installation or a cluster you are prompted for the Cluster Order Number.
This number MUST be different and beweet 1 and 9 inclusively.

If you have specified the same cluster number in more than one cluster you will have to re-install this cluster and specify a different cluster order number.

If you are not sure if you are running into this scenario, you can always look at the .cfg file in the folder /opt/rsa/history, where you will see which Cluster Order Number you provided at the last install.
Legacy Article IDa47138

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