000011621 - App 2.0- Error: Sd_SetUserOAWindowsPW Error Cannot set Windows Password because Windows PW Intergration is not enabled

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011621
Applies ToAppliance 2.0.x
Authentication Manager
Assigning Administration Role
Web GUI
Issue

When attempting to assign an Administrative Role to a user from the Appliance Web GUI, the following error is generated:

"Error: Sd_SetUserOAWindowsPW Error Cannot set Windows Password because Windows PassWord (PW) Integration is not enabled"

CauseThis is caused because windows password integration is not enabled at the System level
Resolution

Connect to the Appliance via Remote Desktop with IP address and port 8198 and enable Windows Password Integration at the System Level following these steps:

- Launch RSA Authentication Manager Host Mode
- From the Top Menu Select System/System Configuration/Edit System Parameters
- Check "Enable Windows Password Integration at the System Level"
- Click "OK" and Confirm the change.

Now you'll be able to assign the user Administrative roles via the Web GUI.

Legacy Article IDa53989

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