000014015 - Activity logs do not show any information for authentication or administration

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014015
Applies ToRSA Authentication Manager 7.1
IssueActivity logs do not show any information for authentication or administration
Cause6.1 Log database had log events that occur in the future causing the 7.1 server not to show activity monitor information.
Resolution

There is an updated store-command.jar that added a new command to purge any log data that is future dated.

The command is now rsautil store -a fixlogs

This was merged into hotfixes created after 11/25/08

Workaround6.1 Log database migrated into 7.1 server
Legacy Article IDa43351

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