000018036 - ACE/Server sdserv.bi file delta records unreconcilable. Cannot run sdcompress -s -x to remove them.

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018036
Applies ToRSA ACE/Server
UNIX (AIX, HP-UX, Solaris)
Issueerror: "There is no server for database /logs/ace/data/sdserv"
When attempting to execute sdconnect, the following error occurs:
21:09:33 BROKER  0: Multi-user session begin. (333)
21:09:33 BROKER  0: ** The last session was abnormally terminated. (852)
21:09:33 BROKER  0: ** Any incomplete transactions are being backed out.(459)
21:09:33 BROKER  0: ** The database was last used TU Au 17 05:57:461999. (886)
21:09:33 BROKER  0: ** The before-image file expected Wed Au 18 22:42:101999. (887)
21:09:33 BROKER  0: ** Those dates don't match, so you have the wrong copy of one of them. (888)
21:09:33 SERVER   : ** The server terminated with exit code 2. (800)
21:09:33 AP        There is no server for database /logs/ace/data/sdserv.(1423)
21:09:33 APW        ** The server terminated with exit code 2. (800)
21:09:33 BIW        There is no server for database /logs/ace/data/sdserv.(1423)
21:09:33 BIW        ** The server terminated with exit code 2. (800)
Message: Starting log database broker and page writers.
21:09:33 BROKER  0: Multi-user session begin. (333)
21:09:34 BROKER  0: This server accepts secure clients only
21:09:34 BROKER  0: Started for sdlog using TCP, pid 10668. (5644)
21:09:34 APW     1: Started. (2518)
21:09:34 BIW     2: Started. (2518)
CauseACE/Server Master lost power resulting in lost database.
Resolution1. Move sdserv.db to a 'temp' location.
2. Stop aceserver and broker: aceserver stop      sdconnect  stop
3. Set a reference time keeper to the time to which the ACE/Server platform is set.
   You must change the ACE/Server time back to the value on that reference later.
4.  Change the system time to match that of the time and date on the database file
    (e.g., Tue Aug 17 05:57:).
5.  Run sdnewdb to create a NEW sdserv.bi file.
   This file should be greater than zero(0) ...(512bytes)
6.  Move the original sdserv.db from the 'temp' location to .../ace/data/sdserv.db
7.  Change the system time back to the current time.
8.  Start broker and server: sdconnect  start    aceserver  start
Legacy Article ID4.0.82989.2299105

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