000017999 - ACE/Client install fails on a Solaris 2.6 machine

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017999
Applies ToRSA ACE/Agent
Sun Solaris 2.6
IssueInstall the ACE/Client on a Solaris 2.6 machine.
Installation aborts
Error: "O/S version not supported"
CauseInstallation was started in the wrong directory.
ResolutionPerform these steps:
1. Verify that the you are is not in the /cdrom/... directory. If you are, cd to the directory where the client software will be installed.
2. Verify that the ACEDATA/sdconf.rec is in the directory where the client software will be installed.
3. Execute the following command:  /cdrom/aceagent/sol/sdsetup -client.  
Legacy Article ID1.0.664192.2292896

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