|Applies To||SecurID agent for Web 5.3|
|Issue||"File:ACMGT.C Line:127 # Receive select timeout" in agent's debug log|
1008 "Network Timeout -ACE/Server was responding but has now stopped."
|Cause||The above message was found to be related to incomplete new PIN mode transactions. If a user abandons (does not complete) a new PIN mode transaction, the above error message can appear in the event log. See How long can an Agent wait to send a next tokencode or new pin message? for additional detail.|
|Resolution||Please contact customer support and ask for agent for web build 379 or newer.|
|Legacy Article ID||a34740|