000020362 - ACE/Server sends multiple messages to the event viewer

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000020362
Applies ToRSA ACE/Server
Microsoft Windows
JSED
RSA ACE/Server 5.1 (no longer supported as of 7-14-2006)
IssueACE/Server sends multiple messages to the event viewer
The license facility sends four messages every hour to the event viewer application. The messages are two login and logout requests started by the JSED process that contain two additional JSED messages.
CauseJSED process starts and stops jobs that log onto the ACE/Server database
ResolutionA hot fix was provided to eliminate the messages that are forwarded to the event viewer. This stops the JSED messages, just leaving the logon and logout messages. Hot fix tst00035103 can be obtained by contacting RSA Security Technical Support at 1-800-995-5095.
Legacy Article IDa16356

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