000015657 - While updating AM 6.1 license: 'Failed to read new license record.'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000015657
Applies ToAuthentication Manager 6.x
Issue
License upgrade failed. Error (2).

Failed to read new license record.
CauseThe sdsetup -license command fails as follows:
Updating license.rec in directory '/usr/rsa/ace/data'...
ERROR: License Utility
Failed to read new license record.
License upgrade failed. Error (2).
Restoring original license...
ResolutionAssuming that there are no permission related issues, this message indicates that there is a corruption with the license.rec file. 
If the file was transferred over FTP to the target system please make sure that it was transferred in binary mode.
Legacy Article IDa51384

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