000017918 - ACE/Server Master starts with error: SYSTEM ERROR: The broker is exiting unexpectedly beginning Abnormal Shutdown.

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017918
Applies ToRSA ACE/Server 3.3.x (no longer supported as of 3-30-2002)
RSA ACE/Server
RSA Authentication Manager
UNIX (AIX, HP-UX, Solaris)
IssueThe last session was abnormally terminated.
BROKER  0: ** Any incomplete transactions are being backed out.
BROKER  0: SYSTEM ERROR: The before-image file has the wrong cluster size.
BROKER  0: SYSTEM ERROR: The broker is exiting unexpectedly, beginning Abnormal Shutdown.
BROKER  0: drexit: Initiating Abnormal Shutdown.
BROKER  0: ** Save file named core for analysis by Progress Software Corporation.
BROKER  0: SYSTEM ERROR: Releasing regular latch. latchId:
** The server terminated due to signal 3
There is no server for database ACEDATA/sdlog.
** The server terminated with exit code 2.
Installation worked previously
No authentication message appears in the ACE/Server log
sdcompress -l fails
# ./sdconnect start
     Copyright 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998 by
                Security Dynamics Technologies, Inc.
                      ACE/Server v 3.3

                   ---ALL RIGHTS RESERVED---
Message: Starting server database broker and page writers.
16:15:04 BROKER  0: Multi-user session begin. (333)
16:15:04 BROKER  0: This server accepts secure clients only
16:15:04 BROKER  0: Started for sdserv using TCP, pid 1990. (5644)
16:15:05 APW     1: Started. (2518)
16:15:05 BIW     2: Started. (2518)
Message: Starting log database broker and page writers.
16:15:05 BROKER  0: Multi-user session begin. (333)
16:15:05 BROKER  0: ** The last session was abnormally terminated. (852)
16:15:05 BROKER  0: ** Any incomplete transactions are being backed out.(459)
16:15:05 BROKER  0: SYSTEM ERROR: The before-image file has the wrong cluster size. (881)
16:15:05 BROKER  0: SYSTEM ERROR: The broker is exiting unexpectedly,beginning Abnormal Shutdown. (5292)
16:15:05 BROKER  0: drexit: Initiating Abnormal Shutdown
16:15:05 BROKER  0: ** Save file named core for analysis by Progress Software Corporation. (439)
16:15:05 BROKER  0: SYSTEM ERROR: Releasing regular latch. latchId: 4 (5028)
16:15:05 BROKER  0: User 0 died holding 1 shared memory locks. (2522)
16:15:06 SERVER   : ** The server terminated due to signal 3. (801)
16:15:06 APW        There is no server for database /app/ace/data/sdlog.(1423)
16:15:06 APW        ** The server terminated with exit code 2. (800)
16:15:06 BIW        There is no server for database /app/ace/data/sdlog.(1423)
16:15:06 BIW        ** The server terminated with exit code 2. (800)
Message: Starting Automated Audit Log Maintenance.
Message: Starting  Administration Daemon.
Message: Database broker start operation completed
CauseACEDATA file system has run out of disk space.
ResolutionAdd more disk space to ACEDATA file system. If ACE/Server log data base (sdlog.db) is large and there has been no log maintenance performed recently, the disk space can be recovered by deleting unwanted log data (see documentation for instructions). After deleting log data, use 'sdcompress -l' to reduce the size of log database.
WorkaroundIs RSAAuthentication Manager 6.1 Patch 2 supported with Sun Solaris 10 containers (zones)?
Legacy Article IDa158

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