000011708 - Alerter Crashing

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011708
Applies ToStopped all the views but the problem persists
Envision 3.x and 4.x
IssueAlerter Crashing
The Alerter is crashing as soon as its started. It only runs for a few seconds and crashes.
ResolutionIf its crashing when the debug flags in pi.ini file try disabling alerter debug flags to FALSE in pi.ini file.  (E:\nic\<VERSION>\<HOSTNAME>\etc)
Legacy Article IDa49443