000012385 - Access Manager Iserver does not start

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012385
Applies ToRSA Access Manager 6.0
Access Manager Iserver
SNMP
Red Hat Linux 8
IssueAccess Manager Iserver does not start

Error in iservers standard output on startup:

Starting JoeSnmpEngine on port 161
Error in startup caused by sirrus.instrumentation.InstrumentationException: SNMPServer is not running: Permission denied:
sirrus.instrumentation.InstrumentationException: SNMPServer is not running: Permission denied
        at sirrus.instrumentation.adaptor.InstrumentationServer.startSNMPAgent(InstrumentationServer.java:236)
        at sirrus.instrumentation.adaptor.InstrumentationServer.start(InstrumentationServer.java:125)
        at sirrus.instrumentation.adaptor.InstrumentationServer.main(InstrumentationServer.java:374)
 
Instrumentation Server initialization failed.


Red Hat Linux and other UNIX operating systems only allows services running under root to open ports lower than 1024
In the iserver.conf file change the values for cleartrust.iserver.trap.target.port and cleartrust.iserver.snmp.port to values above 1024. 
Legacy Article IDa43482

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