000016837 - Access Manager token tool does not install with 5.0 Agent for IIS 7.x

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016837
Applies ToRSA Access Manager 5.0 Agent for IIS 7.x
IssueAccess Manager token tool does not install with 5.0 Agent for IIS 7.x
The installer does not automatically install the RSA Access Manager Token Tool if Protocol Transition is selected during the RSA Access Manager 5.0 Agent for IIS installation.  
CauseThis is a known issue.  Since this is a problem with the installer it will not be fixed in the 5.0 release
ResolutionManually install the token tool as a service using the ctagent_tokengen.exe tool as per the instructions on page 140 in the installation guide.
ctagent_tokengen /p "D:\ct agent\iis" /n \\.\pipe\axmagent2 /m service /r "Token Tool II"
Legacy Article IDa62478

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