|Applies To||RSA Archer|
Version 5.3 and newer
|Issue||Update a workflow stage to be assigned to a different user or group|
After updating the workflow assignee for a workflow stage - currently existing records do not reflect the update.
|Resolution||There is no automatic process on the back end of Archer to do this. Either someone already assigned to the stage or a sysadmin strength account must log into each record manually to reassign them to the correct group/user. This can be done by clicking on the Reassign button.|
|Legacy Article ID||a64237|