Article Content
Article Number | 000012836 |
Applies To | RSA Archer Version 5.3 and newer |
Issue | Update a workflow stage to be assigned to a different user or group After updating the workflow assignee for a workflow stage - currently existing records do not reflect the update. |
Resolution | There is no automatic process on the back end of Archer to do this. Either someone already assigned to the stage or a sysadmin strength account must log into each record manually to reassign them to the correct group/user. This can be done by clicking on the Reassign button. |
Legacy Article ID | a64237 |