000018453 - ACE/Agent to ACE/Server authentication fails

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018453
Applies ToRSA ACE/Server
RSA ACE/Server 3.3.x (no longer supported as of 3-30-2002)
RSA ACE/Server 4.x (no longer supported as of 2-1-2004)
RSA ACE/Server 4.1 (no longer supported as of 2-1-2004)
Microsoft Windows NT 4.0
UNIX (AIX, HP-UX, Solaris)
IssueACE/Agent to ACE/Server authentication fails
Client has virtual IP addresses or multiple network interfaces
error: "client not found" in ACE/Server logs.
Resolution1. Find out what the client uses as its primary IP address

   cd ace/prog
   ./sdcfgval current_host_addr

2. Use this IP address as the primary address in the client definition.
   NOTE: If this IP is not the IP listed for that machine, add a false entry into the
   hosts file on the server. For example, "xxx.xxx.xxx.xxx        foo1".

3. Add all other IP addresses into the client definition as "Secondary Nodes"
   NOTE: If these IPs do not have names associated with them, add false entries
   into the hosts file
Legacy Article IDa462