|Applies To||RSA ACE/Server|
RSA ACE/Server 3.3.x (no longer supported as of 3-30-2002)
RSA ACE/Server 4.x (no longer supported as of 2-1-2004)
RSA ACE/Server 4.1 (no longer supported as of 2-1-2004)
Microsoft Windows NT 4.0
UNIX (AIX, HP-UX, Solaris)
|Issue||ACE/Agent to ACE/Server authentication fails|
Client has virtual IP addresses or multiple network interfaces
error: "client not found" in ACE/Server logs.
|Resolution||1. Find out what the client uses as its primary IP address|
2. Use this IP address as the primary address in the client definition.
NOTE: If this IP is not the IP listed for that machine, add a false entry into the
hosts file on the server. For example, "xxx.xxx.xxx.xxx foo1".
3. Add all other IP addresses into the client definition as "Secondary Nodes"
NOTE: If these IPs do not have names associated with them, add false entries
into the hosts file
|Legacy Article ID||a462|