on Jun 14, 2016Article Content
| Article Number | 000016274 |
| Applies To | RSA Software Token 4.0 RSA Software Token 4.1 Juniper SSL VPN |
| Issue | "Critical Error" with software Token for Windows When launching Software Token the error occurs "critical error". |
| Resolution | When using software tokens for VPN Authentication using Juniper SSL VPN the Internet Explorer Plug in is required in order to integrate with app with Juniper SSL VPN. By default when installing Software Token 4.0 the plug in is NOT selected. You will need to perform a custom install and check box for IE Plugin. With 4.1 Software Token Firefox plug in will be introduced. The same installation process will be required as IE, custom install. |
| Legacy Article ID | a48348 |