000021129 - Access denied error when trying to use Microsoft Integrated Windows Authentication (IWA) using RSA ClearTrust Agent 4.5 for IIS when user has entitlement for the ClearTrust resource

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021129
Applies ToRSA ClearTrust Agent 4.5 for Microsoft IIS
RSA ClearTrust 5.5.2
Microsoft Windows 2000
Microsoft Internet Information Server (IIS)
Microsoft Integrated Windows Authentication (IWA)
IssueAccess denied error when trying to use Microsoft Integrated Windows Authentication (IWA) using RSA ClearTrust Agent 4.5 for IIS when user has entitlement for the ClearTrust resource
CauseUser must have access to the /cleartrust/iwa/ct_home.asp page. In this release, this page was not excluded from authorization like the other pages within the /cleartrust/ directory.
ResolutionAs a workaround, include /cleartrust/iwa/ct_home.asp in the url_exclusion_list parameter in your webagent.conf. A defect has been logged against the next release of the product to resolve this issue.
Legacy Article IDa21463

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