000018681 - ACE/Agent unable to authenticate on Windows 2000 Active Directory Server

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018681
Applies ToRSA ACE/Agent 4.4.1 for Windows NT (no longer supported as of 3-3-2003)
RSA ACE/Agent 4.4 for Windows NT (no longer supported as of 3-3-2003)
RSA ACE/Agent 1.1 for Windows 2000 (RRAS) (no longer supported as of 3-3-2003)
RSA ACE/Agent 1.1.1 for Windows 2000 (RRAS) (no longer supported as of 3-3-2003)
Microsoft Windows 2000
Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
IssueACE/Agent unable to authenticate on Windows 2000 Active Directory Server
Error: "You do not have permission to act as part of the operating system "
ResolutionThe ACE/Agent software was not installed by local administrator or a user with administrative equivalent rights.
The application components do not have the correct permissions set to access the registry.
The Agent will create a file in the System32 Directory or a key in the Registry.
Local Administrator rights or equivalent are necessary to create these files or keys.
Complete uninstall and reinstall of the Agent is required.
Legacy Article IDa2557

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