000014878 - XML files are filling up the D:\tmp\ directory in RSA enVision Core 4.0.0

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support on Jan 6, 2018
Version 3Show Document
  • View in full screen mode

Article Content

Article Number000014878
Applies ToRSA Product Set: enVision
RSA Product/Service Type: enVision Core
RSA Version/Condition: 4.0.0 0228, 4.0.0 SP1
IssueXML files are filling up the D:\tmp\ directory on an RSA enVision appliance.
CauseThis issue occurs in RSA enVision 4.0.0 0228 and 4.0.0 SP1 because an XML file is written to the D:\tmp\ directory every time RSA enVision fails to connect to your IPS or IDS.
ResolutionRSA enVision 4.0.0 SP2 resolves this issue by only writing XML files when the SDEE services is in debug mode.
Legacy Article IDa48258