000018910 - Activate user directly on client; error: 'Another user has this logon on this client'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018910
Applies ToRSA ACE/Server
Microsoft Windows NT 4.0
UNIX (AIX, HP-UX, Solaris)
IssueActivate user directly on client; error: "Another user has this logon on this client"
error: "Another user has this logon on this client"
If the user has logged in before with this login we can find it in Reporting.
CauseThere is a user who has a default login that is already assigned or there is a user who has a special login for this client.
ResolutionIn ACE/Server Database Administration go to Report / Activity , choose entire, and for Current login type in the name of the login that the system is telling you already exists, click ok to start the query, then click the 'go to' button to see the Username that maps to the login.

See also Activate user directly to client error:'Another user has this logon on this client'
Legacy Article IDa4254

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